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Thank Your For Your Order

We appreciate you for finding us on the web and placing an order.  If there is anything we can do for you please either send an emal to operations@twin-springs.com or call 775-786-4294.

Return Policy

Although we try very hard to insure that your products are right the first time and every time, mistakes may happen.  Our return policy is as follows.

If we made the mistake (photo in wrong month, wrong format, incorrect title, wrong paper, wrong special date, etc.) then return the product to us and we will provide a corrected replacement at no charge and return your postage as well.

If you made the mistake (wrong title, wrong photo, wrong special date, etc.) we want to make it right.  Return the product to us and we will create a replacement for a 10% discount from your original purchase price.  In some cases we may be able to easily correct the problem, where the only cost to you is the return postage.

The Next Step

  •  If the products you ordered require clarification, then either:

    •  Gather the information and mail it to Twin-Springs, PO Box 12278, Reno, NV 89510-2278 with a reference to your Name and order date. -or-

    •  Gather the information together and send it via email to operations@twin-springs.com.

  •  We will send a confirming Email when we receive your order and again when we receive your clarifying information.

Photos Products

 

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No images may be copied or used without written permission from Twin-Springs.

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